At Terra Essence Health, customer satisfaction is our priority. We work together with our customers to make every purchase a positive experience. All items purchased from us are 100% satisfaction guaranteed. Our shipments are carefully inspected before shipping. After receiving your product, please use it as suggested. We guarantee our products connect your body with the Earth's energy.

Upon receiving your order, please check carefully. Contact us immediately if there is any quality issue. You can return any unused item within 30 days of receipt. Please email Customer Service to receive your Return Authorization Number. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer. Once return has been verified, you will receive a full refund of the product price in the original form of payment.

No return will be accepted for used items for hygienic reason. No refund will be issued after 50 days of purchase.

If you have any questions or comments, please submit through our online Contact Us form or email Customer Service.